Human Key Skills  

Development  Program

Develop the human skills of the future with the power of artificial intelligence.

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Technology is evolving faster than human capabilities. By 2030, 60% of workers will need new skills according to the World Economic Forum.
 Organizations face a growing mismatch between their strategic goals and the skills available within their teams. Digital transformation demands human competencies that are not being developed with enough speed or depth—and are not taught at universities.

The Solution

Myservy offers the HumanKey Skills Development Program, built in strategic alliance with Courage Strategy Consulting, a firm specialized in digital transformation and design of transformative contents for the development of human competences.

It is a comprehensive solution of human training based on an intelligent Framework that contemplates learning in the situational context of organizations (Human Key Skills Framework) that combines:

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Adaptive AI
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 Interactive Microlearning
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 Automation of learning
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 Skillblocks: intelligent training units
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 Continuous evaluation of competences
The Framework is centered on the 12 essential human competences of now and of tomorrow:
01
Entrepreneurship
02
 Critical thinking.
03
Leadership.
04
Data narrative.
05
Assertive communication.
06
Social intelligence.
07
Creativity
08
Empathy
09
Cognitive flexibility
10
Cognitive flexibility
What Does It Do?
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 It drives the continuous development of key human competences through dynamic training routes.
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 It provides curated and personalized training content according to the profile, level and strategic objectives of each role and organization.
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 It monitors progress in real time with integrated analytics and visualizable by team, area and organization.
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 It combines personalized synchronous training with automated reinforcement, guaranteeing permanent and measurable accompaniment.

Secure and Governed Architecture

 The Human Key Skills Development Program is built on a secure architecture prepared to meet the security, access control, and audit standards required by complex organizations. Learning paths are tokenized through the myservy platform, ensuring traceability, segmentation, and portability with full control for each company or institution. The entire program operates under a governance model with specific role-based control.

Operating Structure
It is not just another course, it is a technological and human system based on Knowledge Technology to drive human and organizational growth.
 It is composed of 3 main elements:

1. Personalized advising and accompaniment

A training program structured by levels (basic, intermediate and advanced), adaptable to individual profiles and strategic needs of the organization:

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 Diagnostic, formative and final evaluations
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Design of personalized training routes and aligned to the objectives of the organization
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 Live training sessions (synchronous)

2. Interactive online training in Key Skills Multi-channel eLearning.

Continuous and flexible learning platform available on:

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Web
emails
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WhatsApp + Telegram

Content:

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Micro-lessons
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Interactive simulations and real scenarios
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Cases and dynamics applied to the context

3. Key Skills BOT

Conversational assistant based on AI that accompanies the entire training process:

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Clarification of doubts
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Reinforcement and recommendations
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Role-playing, simulations and cases
Use Cases
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Digital transformation: when the organization redefines its processes, tools and human capabilities to adopt new technologies, it is key to accompany with the development of critical skills.
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Expansion of operations.
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Acceleration of growth.
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Implementation of new products and services.
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Mergers or organizational restructurings.
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Organizational innovation processes.

Expected Impact Indicators

50%

Average progress in key competences in the first 90 days.
40%

Decrease of differences detected after initial evaluations.
75%

Average participation in cohorts with accompanied routes and conversational support.
>65%

People with greater progress in skills show better results in key performance indicators.
Strategic Value
Thanks to the collaboration with Courage Strategy, the contents of the framework are based on updated methodologies relevant to the real challenges of talent.
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Improvement of adaptability
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Transformation of work culture
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Continuous development without friction
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Increases the alignment between strategy and real capabilities to achieve organizational objectives.
Application Scenarios
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Manufacturing companies.
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Industrial corporations.
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Logistics and infrastructure companies.
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Technology and telecommunications companies.
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Financial services and insurance companies.
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Mass consumption.

Why
myservy?

The AI Knowledge Engine is built on the principles of myservy's cognitive service model, an architecture designed to transform data, processes, and experiences into applicable, living, and governed knowledge assets.

myservy combines three fundamental pillars

Applied cognition

Interaction processes designed to help users think better, with AI as a facilitator for complex decisions.

Intelligent service models

Structures that transform technical activities into structured, reusable, and transferable knowledge.

Knowledge and data governance

A modular approach that respects organizational context, validation workflows, and the sensitivity of critical information.

This conceptual foundation allows each AI Knowledge Engine implementation to learn through use, align with operational culture, and enhance the organization’s key capabilities without imposing closed models or generic solutions.

Transform your talent into a competitive advantage

The Key Skills Development Program is ready to accompany your organization in processes of change, growth or accelerated adaptation. It is not an isolated course, it is a living training infrastructure that evolves with your objectives and scales with your operation.

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